FAQs

How fast will I receive my order?
We ship most orders within 3 business days from our Portland, Oregon studio. Sometimes it can take a little longer and if so, we will notify you immediately. For shipping in the US, we use USPS First Class Mail or Priority Mail to ship items, so please allow 10-14 business days from purchase to receive your order. Most of the time, you’ll get it a LOT faster.

If you are an international customer, we ask that you allow at least 30 days to receive your order. Unfortunately, sometimes it can be delayed a little longer if it gets held up at customs. Generally, however, 30 days is a good rule of thumb.

How do you prevent shipping damage?
We know how delicate paper products can be, so we take care in packaging all our products to withstand the rigors of shipping. All flat items are shipped in rigid mailers and art prints come with a heavy weight chipboard backer to prevent crumpled corners. Cellophane sleeves protect from scratches, dust, and moisture. 

Do you ever run discounts?
Yes! Join our email list or follow us on Instagram! We announce all sales and discounts there. Plus if you are a newbie to the email list, you'll get 15% off your first order! 

Why do you ask for my birthday when I sign up for your email list?
We love birthdays! Every month we send out a birthday email to our subscribers who have a birthday that month. Our birthday email includes a special discount code for you to use the whole month! If you do not want to share your birthday info, you can just leave it blank. No pressure! 

I'm concerned about my information! Will you share my information?
We value your business and that means keeping your information safe. It is our policy never to share your information with any third parties except to fulfill and ship your order. If you have additional concerns, please contact us.

I bought a print, where can I find a frame?
Our prints come in 5 sizes: 5x7”, 8x10”, 8.5x11”, and 11x14”, and 11 x 17 inches. All standard sizes, so you can purchase a frame at any major retailer. If you are having a hard time finding a frame for your 11 x 17 print, be sure to look at the poster frame section. If you are partial to a more DIY idea for framing, follow us on Pinterest.

I’d like to match one of your prints to my baby’s nursery paint color. Do you offer customization?
Yes! We love customizing our products. There is an extra charge for custom work, but if you want to match paint colors or edit a saying, it’s entirely possible. Send us and email with what you are looking for and we can give you a quote!

My products arrived damaged! Now what?
Oh no! Your happiness is important to us and we love what we sell. So if your items arrive damaged or defective, please contact us immediately with a description of the damage (a photo is helpful!) and we will cheerfully replace your item at no additional cost to you. Please save all packing materials and your item in case we have you return your purchase.

Where do you get the designs for your products?
Every design on our line is designed by us, in house. Genesis is the CEO and Creative Director of Graphic Anthology and oversees all concepting, design, and collection production.

Where are your products printed?
Most of our products are printed in the beautiful Pacific Northwest. This includes greeting cards, art prints, and gift tags.
Tote bags, mugs, and note pads are printed in California and pencils are printed in Tennessee!

 I own a boutique/am a buyer. How do I get your products in my store?
Contact Genesis at genesis@graphicanthology for a copy of our catalog and wholesale details. Thank you for your interest!

I love your designs! Do you license your work?
We do! Please contact Genesis at genesis@graphicanthology with more details.